Most of our clients discover us through referrals from friends who’ve experienced their own transformation, or through searching for designers who approach this work with greater depth. You might see our work at a home show, find us on Instagram or Pinterest, or hear about us at a speaking event or in our community.

Something resonates. Maybe it’s the way we talk about design as more than decoration. Maybe you sense that we understand what you’re really seeking — not just a beautiful home, but a space that empowers you to show up more fully in your life.

You explore our website, look through our portfolio, and begin to envision what might be possible for your own space. When you’re ready, you fill out our contact form and schedule a discovery call.

Curious. Hopeful. Maybe a little nervous about whether this is the right time or if you’re “ready enough.” We want you to know: there’s no perfect time, and you don’t need to have it all figured out.

• Your vision for your space and what you hope it will support in your life
• Where you are now and where you want to be
• Your timeline, budget parameters, and scope
• How we work and what the journey looks like
• Whether this feels aligned for both of us

If we both feel aligned, we move into the Exploration Phase. If the timing isn’t right or we’re not the best fit, we’ll tell you honestly and may suggest other designers who might serve you better.

You’ll leave the call feeling seen, heard, and understood — and clearer about what you want, whether we move forward together or not.

• In-depth questionnaire to understand how you live, what you love, and what you dream about for your space
• Site visit — detailed measurements, photos, and absorbing the energy of the space
• Initial concept boards capturing the essence of what we heard from you
• Concept presentation and collaborative refinement based on your feedback
• Detailed proposal outlining scope, timeline, and investment

Exciting but perhaps a bit vulnerable. You’ll see possibilities you hadn’t considered — a direction that feels both exciting and deeply right.

• 30% at contract signing
• 30% upon floor plan completion
• 30% upon final selections approval
• 10% at install completion

• Detailed floor plans with furniture placement
• Comprehensive design boards for every room
• Finish and material specifications
• Furniture, lighting, and décor selections
• Color palettes and paint specifications
• Complete budget breakdown and project timeline

Your vision becomes tangible — moments of “yes, exactly!” alongside the natural nervousness of a significant decision. Both are normal and important.

Once you approve the final design and selections, we prepare all documentation and place orders. Contractors are engaged, furniture is ordered, materials are secured — and things start to get real. You’ll gain access to your client portal where you can track progress at any time.

• Sign off on final selections
• Approve the construction timeline if applicable
• Make your next payment installment
• Step back and let us handle the rest

Committed. Ready. Maybe a little scared — but held and supported through every step.

• Weekly check-in calls after we’ve touched base with your contractor
• Client portal with 24/7 access to project timeline, orders, and deliveries
• Full contractor coordination — you don’t manage a thing
• Problem-solving before issues ever reach you
• Emotional support through the messy middle

There may be a point where you feel like stopping — the mess is too much, the investment feels too big, the disruption overwhelming. This is normal. We meet with you, listen to your concerns, remind you this is part of the process, and help you reconnect with your vision.

Some weeks — progress and excitement. Others — frustration or overwhelm. Both are completely normal. We’ve done this hundreds of times, and we’ll remind you why you started.

This is the week you’ve been waiting for. Our team arrives to bring everything together — furniture placed according to floor plans, art hung at precisely the right heights, lighting installed, window treatments up, accessories carefully styled. Every detail attended to. We clean up as we go and treat your home with the deepest respect.

At the end of install week we walk through the space together to make sure everything feels right, you understand how things work, and any final adjustments are noted.

Awe. Wonder. Maybe some tears. Relief that you made it through the messy middle — and growing excitement as you see how all the pieces come together.

• Mornings feel different when you wake up in a space that nurtures you
• You’re more productive because your environment supports your work
• You want to invite people over — even if you didn’t before
• You feel more creative, more grounded, more yourself
• Friends and family will notice the shift in your energy

If any small tweaks are needed, we handle them during this period. Sometimes you need to live in a space for a week or two to discover what needs fine-tuning.

A quiet sense of rightness and alignment. The disbelief that this beautiful space is actually your home.

• Professional photography session of your completed space
• We arrive with flowers and a small gift to mark the occasion
• We bring the before photos — to show you how far you’ve come
• We invite you to share your experience and gather your feedback

• A digital gallery of professional images for your own personal use
• The deep satisfaction of seeing your transformation beautifully documented

Grateful. Proud. Anchored in this new version of your life — aligned with who you’re becoming.

• Occasional emails with design inspiration and updates
• Cards or small gifts on birthdays, holidays, and project anniversaries
• Priority access when you’re ready to work together again
• Community invitation for workshops, events, and peer connection

Over time you’ll notice this transformation impacting every area of life — growing confidence in decisions, deeper relationships, career clarity, and a trust in yourself that extends far beyond the walls of your home.

You’re part of the Autumn Rose family now. The transformation continues long after the project ends.

• Gift cards or incentives for each referral
• Excellent care for anyone you send our way
• Updates on your friends’ projects, with their permission
• Sincere gratitude for trusting us with your community

When you’ve experienced genuine transformation, you want that for the people you love. Every referral ripples outward — their lives shift, their families benefit. This is how we change the world, one beautifully aligned home at a time.

The ripple continues outward.